CS1020 SOFTWARE QUALITY MANAGEMENT ANNA UNIVERSITY CHENNAI B.E DEGREE PROGRAMME COMPUTER SCIENCE AND ENGINEERING SYLLABUS

ANNA UNIVERSITY CHENNAI: CHENNAI – 600 025
B.E DEGREE PROGRAMME COMPUTER SCIENCE AND ENGINEERING
(Offered in Colleges affiliated to Anna University)
CURRICULUM AND SYLLABUS – REGULATIONS – 2004
B.E. COMPUTER SCIENCE AND ENGINEERING
LIST OF ELECTIVES FOR COMPUTER SCIENCE AND ENGINEERING

CS1020 SOFTWARE QUALITY MANAGEMENT 3 0 0 100

AIM
To introduce an integrated approach to software development incorporating quality management methodologies.
OBJECTIVE
• Software quality models
• Quality measurement and metrics
• Quality plan, implementation and documentation
• Quality tools including CASE tools
• Quality control and reliability of quality process
• Quality management system models
• Complexity metrics and Customer Satisfaction
• International quality standards – ISO, CMM

UNIT I INTRODUCTION TO SOFTWARE QUALITY 9
Software Quality – Hierarchical models of Boehm and McCall – Quality measurement – Metrics measurement and analysis – Gilb’s approach – GQM Model
UNIT II SOFTWARE QUALITY ASSURANCE 9
Quality tasks – SQA plan – Teams – Characteristics – Implementation – Documentation – Reviews and Audits
UNIT III QUALITY CONTROL AND RELIABILITY 9
Tools for Quality – Ishikawa’s basic tools – CASE tools – Defect prevention and removal – Reliability models – Rayleigh model – Reliability growth models for quality assessment
UNIT IV QUALITY MANAGEMENT SYSTEM 9
Elements of QMS – Rayleigh model framework – Reliability Growth models for QMS – Complexity metrics and models – Customer satisfaction analysis.
UNIT V QUALITY STANDARDS 9
Need for standards – ISO 9000 Series – ISO 9000-3 for software development – CMM and CMMI – Six Sigma concepts.
TOTAL : 45
TEXT BOOKS
1. Allan C. Gillies, “Software Quality: Theory and Management”, Thomson Learning, 2003. (UI : Ch 1-4 ; UV : Ch 7-8)
2. Stephen H. Kan, “Metrics and Models in Software Quality Engineering”, Pearson Education (Singapore) Pte Ltd., 2002. (UI : Ch 3-4; UIII : Ch 5-8 ; UIV : Ch 9-11)
REFERENCES
1. Norman E. Fenton and Shari Lawrence Pfleeger, “Software Metrics” Thomson, 2003
2. Mordechai Ben – Menachem and Garry S.Marliss, “Software Quality”, Thomson Asia Pte Ltd, 2003.
3. Mary Beth Chrissis, Mike Konrad and Sandy Shrum, “CMMI”, Pearson Education (Singapore) Pte Ltd, 2003.
4. ISO 9000-3 “Notes for the application of the ISO 9001 Standard to software development”.